Privacy Policy

1. Introduction

Elf Construction Ltd ("Company", "we", "our", or "us") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, interact with us online or offline, or purchase our products and services in Canada and the United States.

By accessing our website or using our services, you consent to the practices described in this policy.

2. Information We Collect

We may collect the following types of personal information:

Contact Information: Name, address, phone number, email
Transaction Information: Purchase details, order history, payment method (last 4 digits only)
Installation Details: Home address, measurements, installation schedules
Website Usage Data: IP address, browser type, pages visited, cookies
Communications: Emails, inquiries, customer service interactions

We do not knowingly collect personal information from children under the age of 13.

3. How We Use Your Information

We use your personal information to:

Process and deliver orders
Schedule consultations and installations
Provide customer support
Send updates, promotions, or service notifications (with your consent where required)
Improve our website and services
Ensure legal and regulatory compliance